Tasks assessed include health and safety procedures, general household upkeep, security, hygiene, trip hazards and person-centred pastimes and care needs.
Policies and procedures are created in line with all relevant legislation to ensure working practices adhere to these and that all tasks are completed to a high quality across the board.
Management ensures that these policies and procedures are applied in a person-centred way that suits the needs and preferences of each service user.
Other vital documents that dictate the working practice of employees are the service users’ individual plan of support which acts as a guide for staff on how to provide care to each particular person.
Risk assessments specific to individual service users are created in line with their individual support guidelines to ensure every person is involved with the management and reduction of potential risks in their lifestyle.