Meet the Team

Compassion • Accountability • Respect • Excellence

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Maria
Maria Managing Director / Service Manager
I am the service manager of Future living care, I manage the day to day running of the service ensuring we are compliant in all areas to ensure the service is safe, effective, caring, responsive and Well lead.
I can help you by providing a quality and trust worthy service offering each individual their own bespoke holistic care service focusing on each individuals personal needs, wants, goals and aspirations whilst being provided with high quality care. I will ensure our service users are given the their own choices whilst being cared for life to enable them to live a happy and as independent life as possible.

A little about me
I am very adaptable, conscientious and enthusiastic person with a genuine interest in making a difference to people’s lives. I am kind hearted and very approachable person who is very supportive of all my peers and encouraging people to ensure they achieve positive outcomes and their own personal goals.

My experience
I have worked in health & social care services for over 10 years; I am very adaptable, conscientious and enthusiastic Service Manager with experience in providing a professional care service to Adults with Dementia, Alzheimer’s, Brain injuries, and behavioural difficulties. Having an excellent understanding of promoting privacy and dignity whilst enhancing independence and rehabilitation.

A proven ability to deal with physically and emotionally demanding care patients and to successfully help those to retain, regain and develop skills needed for independent living. Able to follow company policies & Procedures and legislation ensuring first class delivery of a safe and competent service to the public. In my previous role as a service manager I was proud that the service achieved Good in all areas by the governing body CQC.

My knowledge, experience and qualifications have supported me to be competent in all areas in my current role at future living care, making a difference to people’s lives.

Qualifications
• Health & Social Care Diploma Level 5 Management & Leadership.
• Management & Leadership Level 3

My Hobbies & Interests
I enjoy spending my spare time enjoying family. I enjoy keeping myself fit and healthy going to the gym, walks and bike rides.

Michael
Michael Business Development Manager / Career Development Officer
My job is to ensure you have been given the correct advice about your personal financial circumstance, if you are entitled any financial support and signposted to the relevant department in the local authority in regards to your finances if you meet the criteria.

I will ensure we find the most suitable service personalised and bespoke to your loved one, giving yourself or your loved ones reassurance you will be provided with the best possible care service. My involvement does not begin and end after giving advice and support in the initial stages, I will continually be working hard in the background to ensure all our service users needs and wants are being met by partnership working with other relevant service, liaising with service users, families and staff.
A little about me
I work in the Business development department, support with compliance and customer service in the head office. I am first point of contact with any new referrals or for giving advice, support and guidance needed in regards to care services thereby enabling us to achieve the best possible outcome for any of our new service users and families.

My experience
I have worked in health & social care services for over 15 years; I started out as support worker supporting clients in a residential setting and in the community, in the service users own home who suffered with a brain injury leaving them needing 24 hours complex care. I have worked in the community in domiciliary care as a community care assistant caring and supporting for elderly service users with dementia, ensuring they can remain living at home independently for as long as possible in a safe and comfortable environment.

After gaining all my knowledge and experience in health & social care industry as a support worker and I was passionate and dedicated to making a difference to peoples lives, I decided I wanted to be in a more senior role to enable me to have more control in making better decisions and supporting service users to get the best possible care they deserve. I then progressed in my role as a support worker to senior support worker, team leader to becoming a service manger of a domiciliary care service for 5 years, during this time I was proud that the service achieved Good in all areas by the governing body CQC.

All my knowledge, experience and qualifications have supported myself to be in my current role at future living care, making a difference to people’s lives.

Qualifications
• Health & Social Care Diploma Level 2
• Health & Social Care Diploma Level 3
• Health & Social Care Diploma Level 5 Management & Leadership.

My Hobbies & Interests
I enjoy spending my spare time enjoying family life with my partner and 4 children. I enjoy keeping myself fit and healthy going to the gym and fitness circuits. I am a qualified football coach and manage my son’s football coaching in the week and games on a weekend.

Carol
Carol Compliance Manager
I work alongside our service manger, care- coordinator, team leaders, senior staff and carers to ensure we provide a safe service.

I am regularly auditing all client and staff information generated by our management system collecting and monitoring data to identify any issues in regards to our service users health & well being or staff performance. This allows our clients to remain in their own home whilst being cared for by professional and highly trained carers, support workers. My job is to ensure the service complies with CQC regulations and government law.

A little about me
My role at Future Living Care is a compliance Manager and I strive to drive forward the quality of care in all our services we offer, by leading on quality governance activities, including the audit cycle; compliance to clinical and best practice standards; and compliance to regulatory frameworks ensuring we are outstanding in our service delivery.

My experience
I have worked in health & social care services for over 20 years, I worked with clients in the community in their own homes, care homes and a specialised mental health hospital suffering with a variety of complex care conditions, mental health, Schizophrenia, Dementia, Alzheimer’s disease, ADH, ABI and physical disability. My roles varied from carer, support worker, team leader, and coordinator, which lead me to my role at Future Living Care as compliance manager. My role is to ensure the business is compliant and a safe service.

I am very passionate about my role giving all my knowledge, experience to ensure we provide a quality safe service service.

Qualifications
• Health & Social Care Diploma Level 2
• Compliance officer

Karen
Karen Neuro Rehab Support Consultant
I am able to bring my experience and knowledge of brain injury, neurological and Case Management experience to offer a comprehensive Case Management service to Clients.

I am a best Interest assessor and as an Independent practitioner completing detailed assessments of need, for individuals with complex physical and neurological disorders, to support their discharge from hospital into the community. I am involved in commissioning of complex care packages and organising reviews, to ensure the care remains relevant and is cost effective. I support Future Living care as a Brain Injury Case management consultant and in partnership with my business Empower Case Management.

A little about me
In my spare time I like to relax by playing golf, spending time with my family and friends. I enjoy site seeing different places, quite often visiting wales. My passion is making a difference to people’s lives.

My experience
I have more than 30 years’ experience working in health and social care and 10 years’ experience as a Brain injury case manager.

I established Empower Case management services in 2013, having specialised in the area of neurological disorder since 2007. The philosophy of Empowerment Case Management is to put the Client at the centre of the care and support, to ensure their views are heard and acted upon and where possible they are supported to make informed choices.

I am able to bring her experience and knowledge of brain injury, neurological and Case Management experience to offer a comprehensive Case Management service to Clients. I am best Interest assessor and as an Independent practitioner completing detailed assessments of need, for individuals with complex physical and neurological disorders, to support their discharge from hospital into the community. I am involved in commissioning of complex care packages and organising reviews, to ensure the care remains relevant and is cost effective.

I undertake assessments of clients’ needs and works alongside professionals to develop bespoke Case management packages of care.

The ethos of my work is in enabling clients to achieve their goals and work towards improving their quality of life. My work involves developing Cognitive rehabilitation plans based upon a therapeutic approach aiming to improve cognitive functioning such as attention, learning, problem solving, and executive functioning. The aim is to attempt to restore lost function with the use of compensatory aids/ strategies. I also address a person’s psychological needs and the impact and consequence of the brain injury not only on the client but also on their family and informal carer.

Qualifications
Best interest Assessor Mental Capacity Act (2011) updated annually
• British sign language level 2 (2012)
• BA Hons in Social Work (2009) Robert Gordon University
• Post Qualifying Ward – PDQ 1-4 Salford University Practice Teacher Award (April
2004)
• Post Graduate Certificate in Approved Social Work and Mental Health Act 1983
(1996) John Moores university
• Practitioners Certificate in Psycho Social Intervention (1998)
• Advanced Certificate in Person Centered Counseling (1993-1994)
• CCETSW Certificate in Social Services/work award (1990–1992)

Professional Memberships & Affiliations
Practitioner – British Association of Brain Injury Case Managers (BABICM)
British Association of social Workers
Association of Palliative care

Beth Williams Lally
Beth Williams LallySocial Media Photographer
Beth is professional photographer at Future Living Care, she manages our social media photography images, Beth creates pictures for our social media platforms, website and resources we use for advertising and marketing the business. Beth captures special moments of our service users, families and friends to share these special moments with written consent.

A little about me
I am a Travel & Lifestyle photographer from Liverpool, England. My favorite images are mostly candid shots that are when the real magic happens. The moments that cannot be created again but with a click of my camera, I have captured it forever for people and generations ahead of us to treasure. H

I hope to create an environment for my clients where they feel at ease, comfortable and natural. I am a friendly, bubbly, proud scouser who loves to get to know people.

My experience
I’ve been taking pictures since an early age as a hobby and obtained my professional training from one of the leading UK photographers. Published travel photographer in The Lonely Planet magazine and commissioned luxury hotelier photographer.

Qualifications
Masters in Human Resources, Degree in Business and I’m an Internationally accredited Leadership & Empowerment Coach helping people all around the world.
Association of Palliative care

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